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Flexible Changes

SkyAuction.com is pleased to offer a option for those customers who are concerned their travel plans may need to change. Flexible Changes is designed to give customers the flexibility to change or cancel their travel arrangements after booking.

Here is why you need Flexible Changes coverage:
All offers are normally non-cancelable and non-changeable. However, purchasing Flexible Changes give you the peace of mind of being able to cancel or make changes without a penalty. Flexible Changes allows you to cancel or change your trip for any reason. Cancelations will result in a full refund minus the cost of Flexible Changes and our processing fee. skyauction will not charge a change fee for making changes, but changes may result in higher prices for the new dates of travel based on supplier policies.

Restrictions:
  • SkyAuction.com must be notified by 8am Eastern Time at least 3 business days prior to departure or check-in if the trip is to be canceled or changed. After that time, the trip becomes non-cancelable or changeable. You must email your cancellation request to flexiblechanges@skyauction.com.
  • Airfare is not covered by Flexible Changes. If an offer includes air travel, the air portion of the offer will not be refunded and any change fees imposed by the airline will be paid by the customer.

The cost of Flexible Changes is based on the total price of your vacation package.

These details are for bookings made on or after May 1st, 2014. For details on plans issued during other time frames, please contact support.